Polite late-invoice chase (UK tone)
One genuinely useful email you can copy today. Calm, clear, and professional — without sounding desperate or aggressive.
When to use it
A few days after the due date, when payment hasn’t arrived and you haven’t heard a reason. This is chase #1 — keep it light. Save firmer follow-ups for later if you still need them.
Tip: Always re-attach the invoice or include the payment link. Make it easy to pay in one click.
The template
Hi [Name], Hope you’re well. This is a quick reminder that invoice [number] for £[amount] was due on [date]. I’ve attached it again for convenience, and here’s the payment link if that’s easier: [link] If payment is already on its way, please ignore this. If there’s an issue with the invoice, purchase order, or bank details, just tell me and I’ll help sort it. Thanks, [Your name] [Your business name]
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Why this wording works
- Assumes good intent (“if it’s already on its way”).
- Gives them an easy out if there’s a PO or admin blocker.
- Keeps the relationship intact for chase #1.
- Uses GBP and UK-friendly phrasing without legalese.
Not legal advice — just a practical template. For large overdue amounts, consider professional advice before escalating.
Want the rest of the pack?
The £39 UK Solopreneur Starter Kit includes seven more client emails (enquiry reply, proposal, kick-off, asset chase, delivery, polite no, referral ask), plus a payment overview, rate worksheet, onboarding checklist, contract conversation notes, and a weekly ops template. One-time download — no membership.
Optional. The free template above is yours to keep either way.